How the process works

1. Submit your request
   Please provide a brief summary of your condition and any relevant medical history.
2. Receive consultation details
   We will review your request and confirm if an online consultation is appropriate. You will then receive:
   • Consultation type and duration
   • Price
   • Secure payment link
3. Complete payment
   Payment is made securely online using a credit or debit card via our payment provider (Stripe).
4. Appointment confirmation
   Once payment is completed, your consultation will be confirmed and you will receive:
   • Appointment time
   • Video consultation link
   • Instructions for submitting medical records
5. Submit your medical records
   To ensure the highest quality consultation, please upload any relevant:
   • Imaging (MRI, ultrasound, etc.)
   • Operative reports
   • Medical summaries
6. Attend your consultation
   Consultations are conducted via secure video.